How to Handle..

Consultation Guides

This is our “how to handle” series. It was created to give more specific advice on how to manage certain presenting complaints or patient presentations. Click any links below to be taken to a specific page giving tips and real world examples of how to manage such cases.

  • Angry Patient

    The angry patient can pose some unique challenges, click below to read more.

  • Breaking Bad News

    Arguably one of the most difficult things we do as GP’s, click below to gain more insight into how to do this well and to avoid any pitfalls.

  • Show Empathy

    Displaying empathy to a patient’s situation can go a long way to improving your consultation skills, and your SCA Marks. Click below to read our top tips.

  • Explanation

    Your explanation to the patient is one of the most important aspects of any consultation. It’s one area that registrars struggle with the most. Read our in-depth guide on how to structure your explanations

  • Multiple Presentations

    Time management is one of the more difficult aspects of GP consultations. This is only compounded when patients present with multiple problems. Click below to learn more about how to handle such presentations.

  • Staff Who Are Patients

    It may be difficult for GPs to maintain clinical objectivity when treating a colleague, which may in turn subvert the normal doctor-patient relationship. Click below to learn consultations skills to manage such presentations

  • Consult with Relatives

    Third-party consultations are increasingly common during GP clinics and pose their own unique challenges and obstacles. Learn more tips and tricks by clicking below

  • Demanding Patient

    With the advent of the internet and the increasing cultural shift towards instant gratification, we are seeing more and more demanding patients in General Practice. Read below to learn how best to manage them.

  • Chronic Pain

    Managing chronic pain can be one of the most complex and difficult consultations to face. It involves managing several complex tasks, including challenging patient beliefs, changing their viewpoint on management and analgesia.

  • Blase Patient

    the ‘blase’ patient can pose their own unique challenges when trying to get them to engage with medical advice. click below to read more about how to manage such patients.

  • Health Anxiety

    Consulting with a patient who has health anxiety brings with it it’s own set of challenges. Click below to learn more about how to approach such consultations.

  • Overly Familiarity

    From time to time, you will experience patients who are overfamiliar with you. They may want to call you by your first name or shower you with gifts. This is our guide on how to handle such patents.

  • Refusing Medical Advice

    Coming soon

    it’s always challenging when a patient refuses to take on board medical advice. Click below to learn how you can challenge such health beliefs.

  • Poor Compliance

    Coming soon

    This usually refers to medication, but can include issues such as compliance with home exercises, or home blood pressure testing. Click below to learn more

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